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Can I store my luggage for longer than planned / extend my reservation?

How to extend your reservation if you need to store your luggage for longer than originally booked.

今週アップデートされました

If you need to keep your luggage stored for longer than your original reservation, you can extend it by changing your reservation details.

How to extend your reservation:

App (iOS/Android):
Go to the reservations tab → select your reservation → tap "Change reservation details" → update your check-out date and time.

Browser:
Log in → go to "Reservation management" from the menu → select your reservation → choose "Change reservation details".

Changes are free and your card will be charged the additional day(s) at the same daily rate. Your original payment will be refunded and a new charge will be applied for the updated total.

Important: Reservation changes must be made before your current check-out date. You cannot extend a reservation on the same day it was due to end. If you need help, contact support as early as possible.

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