For customers looking to upgrade or amend their subscription, this can be achieved from within your Ecologi account. To makes these changes, please take a look at the video guide above, or follow the instructions below:

  • Log in to your Ecologi account, and click on the Account tab.

  • This will open a dropdown menu where you'll need to select Manage subscription.

  • At the top of the page, you’ll see the option to Update subscription, by selecting this it will open up a page with all of our plans detailed.

  • Here you can select the new plan you’d like to subscribe to. Furthermore, at the bottom of the page, customers in the UK, US and Australia can choose to support reforestation projects in their home country. For further details on these projects, please visit this article.

  • All that's left to do is select Change subscription, and this will confirm and update your details. You will now fund the updated amount of impact each month and your next billing date will be charged at the new price.

The Personal subscription plans we have available are:

Individual

  • Starter - for those taking their first steps into climate action.

  • Essential - halve your impact on the planet with this plan.

  • Ultimate - this is the perfect plan to give more to the planet than you take.

Family - create a custom plan to include Adults, Children and even our furry friends 🐶

If you require any further assistance when updating or amending your subscription, then please contact us at support@ecologi.com, and a member of the team will help get you set up 🌳

Did this answer your question?