Account Actions

10 articles in this collection
Written by Alison and David Fallaize

How can I download a copy of my badge?

Guide on how to download and share your Impact milestone badges

Written by Alison
Updated over a week ago

How can I update my username?

For those wanting to amend their username and the URL linked to their Ecologi profile

Written by David Fallaize
Updated over a week ago

How do I generate a certificate?

For help generating impact certificates that detail the carbon emissions you're offsetting

Written by Alison
Updated over a week ago

How to update my profile bio?

For help and examples of updating your profile bio

Written by Alison
Updated over a week ago

How to update your profile photo?

Guide on how to update your the profile photo on your Ecologi account

Written by Alison
Updated over a week ago

Password reset

A guide on how to reset your password

Written by Alison
Updated over a week ago

Update privacy settings and profile preferences

For help updating privacy, gifting and badge settings

Written by Alison
Updated over a week ago

Subscription actions

Add UK, US and Australian trees to a subscription

Guide for UK, US and Australian members to add reforestation projects from their home countries to their subscription

Written by David Fallaize
Updated over a week ago

How can I upgrade / amend my subscription?

A guide on amending your subscription so that you're funding the right amount of impact for you

Written by David Fallaize
Updated over a week ago

How to close, or pause, your account

For help putting your payment on hold, or closing your account entirely

Written by David Fallaize
Updated over a week ago