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How to Receive Digital Files?
How to Receive Digital Files?
EA Support avatar
Written by EA Support
Updated over a week ago

Once the drawing is approved on the "Order approval page", we will include a link to google drive where the digital files can be downloaded by the customer.

Please Wait up to 24hrs after order is approved to received digital files.

1) If the CUSTOMER orders a digital file variant, you and the customer will receive link to download the files

Files can be found as a column on the orders page

2) If you publish a product as "other print provider" the CUSTOMER does NOT receive link to files, only you do.

Please note:

Physical Product Orders DO NOT include digital files, to receive digital files, it must be a digital file order.

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