How to charge orders manually?
EA Support avatar
Written by EA Support
Updated over a week ago

There are a few sceneries where you may need to charge orders manually

1) You have automatic batch charging turned off

2) Your credit card was declined and the order shows a declined status

3) You have a daily charge limit in place but still want to charge an order even if over limit.

To Manually Charge an order follow these steps:

1) Visit the "My Orders" Page inside the app

2) Find a pending or declined order

3) Click the order to view details

4) Click "Charge order manually"

5) Do this 1 by 1 for each order you would like to charge

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