If you're having trouble loading Edify, it may be because your Browser needs to be updated to the latest version - Or you may need to clear your cache (hard refresh).
To do this, follow these steps:
Updating your Chrome Browser
Normally updates happen in the background when you close and reopen your computer's browser. But if you haven't closed your browser in a while, you might see a pending update -
1. On your computer, open Chrome.
2. At the top right, select More > Help > About Google Chrome.
3. Select Relaunch.
If you can't find the 'Relaunch' option, you're on the latest version."
Clearing your cache/hard refreshing your Chrome Browser
If your browser is up to date, you may just need to "hard refresh" your browser.
For Windows Users: Press Ctrl + Shift + R together
For Mac Users: Press Command + Shift + R together
If you're still experiencing issues, please contact our support team who will be able to assist you further.