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Wonde and Education Perfect FAQ

Find answers about how the Wonde integration works with Education Perfect (EP), including its benefits, how syncing works, managing classes, supported systems, security, and how to get started.


By connecting Wonde, your Student Information System (SIS) automatically manages and updates classes and user accounts in Education Perfect (EP). Find out more about its suitability for your school in this guide.

⚠️ Important: EP’s Wonde integration is currently unavailable for schools located in Canada.

Here’s a quick video to get you started:

About the integration

Is there any cost associated with setting up a Wonde integration?

No, the integration is completely free!

What are the benefits of this integration?

The Wonde integration saves you and your teachers time by automatically syncing classes to EP from your school’s SIS. It ensures all required teachers and students have prompt access to EP, and gives you control over which classes are included. This means:

  • No more wasting time formatting spreadsheets.

  • No more manual adjustments needed for classes.

  • Teachers no longer need to worry about class or user creation through to EP.

How does the integration work?

Once your school has requested the integration and approved the connection, EP and Wonde check your school data and switch the integration on. Any School Administrator can then configure which classes automatically sync from Wonde. Changes made to these classes in your SIS are automatically reflected in EP after the next sync.

Setup is usually complete within 3 business days, from start to finish.

For the full process and step-by-step instructions, see Connecting and configuring a Wonde integration with Education Perfect.

Which SMS/SIS can Wonde integrate with?

Wonde can integrate with these systems:

CEnet

CEWA (AOS)

Civica - CES (SIF)

Classe 365

Compass

DayMap

Double First Engage

Edge/Helix

Educonnex

Edumate API

Edval

eMinerva/EduPoint

eTAP

FACTS API (PCSchool)

ICON (SIF)

iSAMS

KAMAR

LINC Tech/Hero

LISS

NSW DoE (SAIS) (High schools only)

PosiEd (e-SIS by Salesforce)

SA DfE (CEDS)

SchoolEdge/SAS2000

SchoolPro

Sentral

Sentral LISS

SIMON

SIMS

Synergetic

TASS

Timetabling Solutions

Veracross

Vic DoE (EduHub v1)

WA DoE (Integris)

Xuno

Zunia

Where can I find privacy and security information about Wonde?

Wonde’s security page lists the following:

  • Wonde is ISO 27001 certified.

  • Wonde holds Cyber Essentials Plus certification.

  • Wonde supports the Safer Technologies 4 Schools (ST4S) framework.

  • Wonde has a SOC 2 Type 2 report.

  • Wonde performs vulnerability scanning and penetration testing against its application regularly.

  • Data is encrypted at rest (AES-256) and in transit (TLS 1.2).

  • Wonde’s production systems are hosted on Amazon Web Services (AWS) in Sydney. See AWS’s ISO and CSA STAR certifications for its current compliance details.

  • Wonde’s privacy practices align with GDPR, the UK Data Protection Act 2018, and regional laws including Australia’s Privacy Act 1988.

Any questions about Wonde’s privacy and security policies can be directed to Wonde:

Getting started

How do we get started?

Before you request a Wonde integration:

The setup must be completed by someone with the authority to approve access to school data.

To request a Wonde integration, you can submit the registration form, send a message in EP, or contact our Support Team or Wonde. See Request a Wonde integration for the steps for each. After that, follow the remaining stages in the guide. Setup is usually complete within 3 business days, from start to finish.

Syncing and data

What happens once our classes are synced via Wonde?

  • Configured classes are automatically created and updated in EP based on your SIS.

  • Users stay in sync. Removing a user from a class in your SIS also removes them from the EP class.

How often are details synced from Wonde?

The Wonde integration automatically syncs data daily from Wonde to EP between 8PM and 6AM NZDT. To make sure all previous-day SIS updates are captured, set up your SIS to Wonde sync to run before 8PM NZDT.

School Administrators can find your school’s specific daily sync time by clicking the settings cog icon on the Wonde card in Integrations. The time displays in the flyout that opens.

Settings flyout showing the daily Wonde sync time

Can I manually trigger a sync from Wonde to EP?

Yes. School Administrators can push a sync from Wonde to EP at any time.

Here’s how:

  1. Go to Settings, then click Integrations.

  2. On the Wonde card, click Sync.

Sync button on the Wonde card in Integrations

⚠️ Important: If a change made in your SIS hasn’t synced to Wonde yet, you’ll first need to wait for that to occur. Pushing a sync in EP won’t bring the change over until it has.

What data is included in the sync?

The data permissions we request in Wonde are for creating teacher and student accounts and adding them to their required classes. The specific fields used vary by your SIS. For a full breakdown of the fields, contact Wonde Support.

Can we choose to exclude some teachers or students?

Yes! Once your Wonde account and data sync are set up, you can use Wonde’s Access Controls to specify which teachers or students to exclude from the sync. See our configuration guide for instructions.

Can Wonde sync from a custom timetable or view?

Wonde can’t sync data from a custom timetable or view within any SIS. Any such setup won’t be reflected in the automated Wonde sync.
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Managing classes and users

How do I update which classes are syncing from Wonde to EP?

School Administrators can update which classes are syncing from Wonde to EP at any time.

Here’s how:

  1. Go to Settings, then click Integrations.

  2. On the Wonde card, click Configure.

  3. Add or remove classes using the activation toggles.

  4. Click Sync classes in the top right corner.

Wonde classes list with activation toggles and a View button

How can I tell if a class is syncing via Wonde?

You can see the Wonde badge in the My classes area, or by clicking into a class and viewing the Settings tab. A badge also displays next to the class icon when you’re viewing a class.

Wonde badge next to the class icon when viewing a class, and in the class Settings tab

How do I remove a Wonde-managed class?

You can’t simply deactivate a Wonde-managed class from the class settings. To remove it, a School Administrator first removes the class from the Wonde sync. The class can then be archived in the class settings.

Class Settings tab for a Wonde-managed class, showing deactivation isn’t available

Here’s how:

  1. Go to Settings, then click Integrations.

  2. On the Wonde card, click Configure.

  3. Toggle the class off.

  4. Click Sync classes.

  5. Go back to the class and archive it from the Settings tab.

If my school is integrated with Wonde, can I still have a manually managed class?

Yes, you can! For more detail, see Add Classes.

Can I add a co-teacher to a Wonde-managed class?

You can’t add a co-teacher directly to a Wonde-managed class, as its teachers and students come from your SIS. There are two workarounds:

How do I make changes to the users or classes created by Wonde?

  • Make any required changes, such as student or teacher movements, in your source SIS. They’re automatically reflected in EP after the next sync.

  • Teachers can’t manually change accounts in Wonde-managed classes in EP. The name and email on these accounts are uneditable.

What do I do if the Year Level or Subject of my Wonde-managed class is incorrect?

Teachers can still manually update the class name, subject, and year level in EP via the class Settings tab. Teachers must assign all intended subjects for content access.

You can also do this in bulk for classes listed under Incomplete. School Administrators can select multiple classes in the Wonde configuration area and edit them together. See configuring your Wonde integration in EP.

What happens when a student or teacher is removed from my SIS?

When a student or teacher is removed from classes in your SIS, they’re automatically removed from those Wonde-synced classes in EP. Their EP account remains active until manually deactivated or removed by a School Administrator in the People area of your school settings. They remain associated with any non-Wonde-managed classes they’re in until their account is deactivated.

What happens at the end of the school year? (Pausing the automated syncs)

In Term 4 for ANZ, EP removes classes from syncing to prevent unwanted changes from syncing while schools adjust their timetables. See our 2026–2027 Wonde yearly rollover process for ANZ schools for the full process.

Schools can also pause the automated syncs if they wish, and we typically recommend this for termly rollovers. Pausing also helps prevent undesired class changes in EP during major timetable updates. School Administrators can pause the automatic sync from Wonde to EP.

Here’s how:

  1. Go to Settings, then click Integrations.

  2. On the Wonde card, click the settings cog icon.

  3. Toggle off Enable automated Wonde syncs.

Settings flyout with the Enable automated Wonde syncs toggle

We recommend you also temporarily remove any class from your Wonde configuration in EP that you plan to make large-scale account changes to. Once all required updates have been made, you can re-activate any required classes and switch the automatic syncs back on.

Troubleshooting

How can I check the status of a sync?

School Administrators can view the status of each Wonde sync in Enrolment History.

Here’s how:

  1. Go to Settings.

  2. Click Enrolment.

Enrolment History table showing Wonde sync statuses

Each sync shows one of three statuses:

  1. Pending: The sync is currently running.

  2. Successful: All classes and associated users were synced to EP without problems.

  3. Issues exist: One or more classes, teachers, or students failed to sync, and a file with error details is available for download.

See our Troubleshooting your Wonde sync guide for how to resolve these issues.

What to do if a class, teacher, or student is missing?

Possible reasons for a missing class, teacher, or student include:

  • The class or user hasn’t been added in your SIS.

  • The class hasn’t been included in the EP integration configuration.

  • An issue with the associated class or user data is preventing the sync.

For more information and troubleshooting steps, see our Troubleshooting your Wonde sync guide.

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