Your responsibilities as a carer
You must:
Follow the client’s care plan and moving & handling risk assessment
Use the correct equipment and techniques
Complete moving & handling training before supporting mobility
Refresh your training annually
Carry out dynamic risk assessments before every move
Stop and report if something is not safe
You must never attempt a move that puts you or the client at risk.
Risk assessments – what to do in practice
Before care starts
edyn.care completes a bespoke moving & handling risk assessment for every client.
This may involve Occupational Therapists or Physiotherapists.
Before every move (dynamic risk assessment)
Always use TILEO:
Task – what needs to be done?
Individual – the client’s ability today
Load – the person or equipment
Environment – space, flooring, hazards
Other factors – fatigue, time of day, equipment available
If anything has changed, pause and reassess.
Promoting independence and dignity
You should:
Encourage clients to do as much as they safely can
Use equipment to support independence
Respect privacy and dignity at all times
Gain consent before assisting
Follow Mental Capacity Act guidance if capacity is in question
Moving & handling should always be least restrictive.
When NOT to proceed
You must stop and escalate immediately if:
The environment is unsafe
Equipment is missing, broken or unsuitable
The client’s condition has changed
You feel unsafe or unsure
What to do:
Stop the task
Make the client safe
Call the office or on-call team
Record the concern
Never “push through” an unsafe situation.
Equipment safety
Only use equipment listed in the care plan
Check equipment before use
Never use damaged or faulty equipment
Report concerns immediately
If equipment belongs to the client/family and is unsafe, do not use it — report it.
Training & competency
All carers must:
Complete moving & handling training before supporting mobility
Complete annual refreshers
Demonstrate competence through:
supervision
spot checks
observation of practice
learning from incidents
This is part of edyn.care’s quality and safety monitoring.
Reporting incidents and near misses
You must report:
accidents
incidents
near misses
Even if no one was hurt.
Reporting helps:
prevent injuries
improve care plans
protect you and the client
Use the Event Reporting process in your portal.
Key takeaways
Always follow the care plan
Always assess before you move
Always stop if it’s unsafe
Always report concerns
Your safety matters as much as the client’s
If you are ever unsure, call the office or on-call team — you will always be supported.