What this means for you
You must:
Treat everyone with respect and professionalism
Deliver care in line with the person’s care plan, wishes and preferences
Respect differences in culture, religion, beliefs, sexuality, disability and lifestyle
Challenge or report discrimination when it happens
Discrimination, bullying or harassment is never acceptable — whether it comes from:
Another carer
A manager
A client
A family member or visitor
Equality in a client’s home
People’s homes are personal spaces. As a carer, you should:
Respect the person’s beliefs, routines and way of life
Support religious or cultural practices where they are part of the care plan
Never impose your own beliefs or opinions
Treat family members and visitors with courtesy
If something feels uncomfortable, unsafe or unfair — you are not expected to just put up with it.
What is discrimination?
Discrimination is treating someone unfairly because of who they are.
This includes unfair treatment linked to:
Age
Disability
Gender or gender reassignment
Race or ethnicity
Religion or belief
Sex
Sexual orientation
Pregnancy or maternity
Marriage or civil partnership
It can be:
Direct (obvious)
Indirect (through rules or behaviour)
Repeated or one-off
From clients, families or colleagues
If you experience or witness discrimination
You should:
Stay safe and remain professional
Report it to the office or on-call team as soon as possible
Record it using the appropriate reporting route if asked
edyn.care will:
Take your concern seriously
Support you
Assess risk and agree next steps
Balance everyone’s rights fairly
You will not get into trouble for raising a genuine concern.
Reasonable adjustments for carers
If you have a disability or health condition, edyn.care will make reasonable adjustments where possible, such as:
Adjusted duties
Extra support or training
Changes to working arrangements
You can speak to the office in confidence if you need support.
Your responsibilities as a carer
You must:
Treat everyone with dignity and respect
Follow this policy at all times
Report discrimination, bullying or harassment
Support inclusive, person-centred care
Complete required training and apply it in practice
Remember
Equality and inclusion are part of safe, high-quality care
You have the right to feel respected at work
Asking for help or reporting concerns is the right thing to do
If you’re ever unsure, worried, or need advice — contact the office or on-call team.