The Golden Rules
Never:
Post photos from inside a client’s home.
Post about a client (even anonymously).
Accept friend requests from current clients.
Share care stories online.
Record audio/video at work.
Post during working hours.
What To Do If…
🔹 A client sends you a friend request
Politely decline and tell your manager.
🔹 A family member tags you in a post
Ask them to remove the tag and inform your manager.
🔹 You accidentally post something work-related
Delete it immediately.
Contact your manager within 1 hour.
🔹 A client asks for a selfie together
Explain you need written consent and manager approval first.
🔹 You see a colleague posting about work
Do not comment publicly.
Report to your manager confidentially.
Remember
In live-in care:
Trust is everything.
Confidentiality is absolute.
The client’s home is private.
When in doubt — don’t post.
If unsure — contact your manager.