When You Can Request Leave
You may request leave for:
Death of a close family member
Serious illness of a dependent
School emergency
Jury service
Emergency at your home
Some leave is paid. Some is unpaid.
What To Do If…
🔹 You receive an emergency call while on placement
Call the on-call manager immediately. Do NOT leave the client alone.
🔹 A family member is taken to hospital
Contact management urgently. Stay in placement until cover arrives.
🔹 You need time off for jury service
Provide documentation as soon as possible.
🔹 You need ongoing time to support an elderly parent
Speak to your manager early to discuss planning options.
Important
Leaving a placement without authorisation:
Puts the client at risk.
May trigger safeguarding procedures.
May lead to disciplinary action.
We Understand Emergencies Happen
We aim to:
Be fair.
Be compassionate.
Keep clients safe.
If in doubt — call the on-call team.