Why This Matters
If you are overtired, overwhelmed or stressed:
Your health can suffer
Boundaries can blur
Mistakes can happen
Safeguarding risks can increase
We want to prevent problems before they happen.
What Support Is Available?
You have access to:
24/7 on-call support
Regular supervision
Confidential counselling (EAP)
Welfare check-ins
Placement reviews if needed
Mediation if family dynamics are difficult
You will never be penalised for raising wellbeing concerns.
Live-In Situations That Can Increase Stress
Being woken repeatedly overnight
Not getting proper breaks
Feeling watched or monitored by family
No private space
Family asking for “extras” outside the care plan
Feeling emotionally overwhelmed
Isolation from friends/family
If any of these apply, tell us early.
What To Do If…
You Are Exhausted From Night Waking
Contact your coordinator immediately.
We will review the care plan and may:
Adjust the package
Arrange additional night support
Rotate placement
You must not continue working if you are unsafe due to fatigue.
A Family Member Is Making You Uncomfortable
Examples:
Speaking to you disrespectfully
Entering your private space
Constantly criticising
Asking you to do non-care tasks
Report this to your manager straight away.
We may:
Speak to the family
Re-set boundaries
Review the placement
You have the right to dignity and respect.
You Feel Emotionally Overwhelmed
Contact your supervisor or on-call line.
You can request:
Extra supervision
Reflective discussion
Counselling support
Short break between placements
You Think Stress Is Affecting Your Work
Tell us immediately.
This is not disciplinary. It is about keeping you and your client safe.
We will:
Assess risk
Adjust duties if needed
Provide support
You Feel Unsafe
If immediate danger:
Call emergency services if required.
Then contact on-call.
You can be removed from a placement if your safety is compromised.
Remember
You are a lone worker — but you are not alone.
Speaking up early prevents bigger problems later.
Your wellbeing protects:
You
Your client
Your professional registration
Our CQC standards
If in doubt — contact us.