When supporting someone with a learning disability and/or autism, it is important to remember that every person is different. Their diagnosis does not tell you everything about them or how they will want to be supported.
Your role is to understand the person, follow their care plan and provide support in a way that promotes their independence, choices and wellbeing.
Take time to understand their:
• Likes, dislikes and routines.
• Communication style.
• Sensory needs.
• Strengths and abilities.
• Interests and what is important to them.
Use the person's preferred method of communication, as set out in their care plan. This could include plain English, visual prompts, Makaton, PECS or communication devices.
Give them time to understand and respond. Don't rush or speak over them.
Support the person to do as much as they can for themselves.
Give choices wherever possible.
Encourage them to take part in their own care.
Break tasks into smaller steps if needed.
Encourage activities, hobbies and community involvement.
Don't do something for them simply because it is quicker or easier.
Changes in behaviour may be a sign that something is wrong, such as pain, anxiety, frustration or sensory overload.
If the person becomes distressed:
• Stay calm.
• Think about what may have caused it.
• Follow their care plan and PBS plan if they have one.
• Give them appropriate time and space.
• Report and record significant changes.
Always treat the person with dignity and respect. Involve them in decisions about their care and don't assume that their diagnosis means they cannot make decisions.
Be alert to safeguarding risks, including abuse, exploitation, mate crime and online exploitation, and report any concerns promptly.
Remember
Support the person, not just their diagnosis.
Your role is to help them have as much choice, independence and control as possible while keeping them safe and well.
