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"You are not enrolled in this course". What can I do?

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Written by Sophia Dulai
Updated over a year ago

If you see the message "You are not enrolled in this course," here are some steps to follow:

  1. Check Enrollment Period: Confirm that you are attempting to access the course within the designated enrollment period. Our trainings have specific start and end dates for access.

  2. Try Another Device or Browser: If possible, attempt to access the course using a different device or an alternative web browser. Sometimes, browser or device compatibility issues may affect course access.

  3. Contact us: Reach out to us, so we can assist you in verifying your enrollment, troubleshooting technical issues, or guiding you on how to resolve the error.


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