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Mini-CRM

L
Written by Lassi kähkönen
Updated over a week ago

Using the Mini-CRM in the Eemel.fi Service


🔧 Enabling Mini-CRM

  1. Go to the Settings menu (gear icon in the top menu)

  2. Select Available Features

  3. Check the box “Mini-CRM enabled?” to activate the feature


📋 Mini-CRM Features

The Mini-CRM includes the following modules:

  • Customers

  • Customer Contacts

  • Documents and Tasks

  • CRM Customer Log

With Mini-CRM, you can:

  • Add and edit customers and their contacts

  • Upload and manage documents and tasks

  • Review all customer-related activity via the CRM log


👤 Managing Customer Contacts

  • Each customer has a Contacts tab where you can add and group contacts by role

  • Contacts are also listed on a dedicated Contacts page, where they can be searched and edited


📂 Document Management (DMS)

  • You can upload documents to the Document Management section and link them to customers or contacts

  • Linking to a customer/contact is optional, but recommended for better organization

  • Documents received via email are automatically stored in the Incoming tab of the Documents page


Adding Tasks

Mini-CRM includes a simple task management feature:

  1. Go to the Documents page

  2. Click Add Task or Open (+)

  3. Fill in task details such as responsible person, description, date, related customer, and optional contact

  4. Eemel.fi will notify you of upcoming tasks before their due date


🕒 CRM Customer Log

  • All key activities — invoices, documents, tasks, sales — are recorded in the CRM customer log

  • You can search logs using various filters, making it easy to track recent events for each customer

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