How to Enable and Use the Intrum Collection Integration in Eemel
✅ Enabling the Collection Feature
Eemel.fi integrates with Intrum Oy for debt collection. If you have used another agency previously, follow these steps:
Go to Settings → Enabled Features → Collection Features.
Toggle Intrum Collection ON.
📤 Sending Invoices to Collection
You can manually send overdue invoices to collection:
Go to Sales → Open Invoices.
Click Send to Collection on the invoice you want to send.
Alternatively, select multiple invoices and click Send Selected to Collection (Intrum).
After sending, the invoice will appear under:
In Collection with Intrum, or
Waiting for Collection Agreement (if no agreement exists yet).
⚠️ The process begins only after a formal collection agreement is signed with Intrum Oy.
🔁 Automatic Collection
Want to automate the collection process?
See: Automatic Collection Instructions.
💰 Collection Pricing
You can view Intrum's pricing via the linked collection pricing guide in the Eemel interface.
📝 Making a Collection Agreement
To use Intrum’s service:
You must sign a collection agreement with Intrum Oy.
Do this via the Getting Started page or click Make a Collection Agreement when prompted.
Complete the form provided to finalize your agreement quickly.