Slack is one of our many Destinations that you can integrate with. Use it to streamline your internal team chat, so your team chat and access internal documentation (or any other Source you want!) for instant replies and assistance.
To integrate with Slack:
Navigate to the dashboard for the bot you’d like to add to Slack. (NOTE: If you need to restrict which Sources your customers have access to compared to your internal team, make sure you are using a separate bot for your internal chats.)
Add your Sources. A 'Source' is the information that informs your bot's responses.
Press the ‘plus’ (+) button next to Sources and select a Source type you’d like to add.
For example, if adding Confluence pages, or Google Docs, you may need to install our browser extension. You can have multiple Sources.
Select the plus sign (+) next to the Destinations in the sidebar.
Select Slack, and click ‘Add to Slack’.
Sign into your workspace using the Slack URL.
To find this in Slack, select your Workspace's name, hover over 'Tools & settings' then select 'Edit workspace details'
Copy your workspace URL
Allow eesel access to your Slack.
Start a conversation! Ask it anything.