Livechat AI is a custom AI chat to your site so customers get instant answers, all on auto pilot. Automate customer queries with a chat bubble on your website, and hand-off to human agents when necessary.
With just a few clicks, you can insert Livechat AI on any website.
You can train the AI on your website, help center, helpdesk, company documentation (like Google Docs or Confluence), and even Shopify.
AI chat for support or sales
Customers get instant answers, your team gets breathing space. Boost conversion and satisfaction as your customers get guided to buy.
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Hand-off when needed
Delegate to AI by default, but connect with a human when needed. Set up AI actions to choose the process that works for you.
Customize for your brand
Set up and customize the bot in just a few clicks so that it looks and sounds the way you want it.
AI insights to evaluate and monitor
Get detailed insights on questions coming in, what the AI is saying, gaps in the training of your AI, customer satisfaction and more.