The following car statuses can be shown in the EEVEE-app:
Charging = The car is actively charging
Plugged in = The car is connected to a charging station but has not started or has already finished charging.
Parked = The car is standing still on a location. You should see the address.
Sleeping = The car is automatically set to a battery saving mode. This can be after being in the parked or plugged in state. EEVEE will not wake your car.
Offline = No data is synchronised from the car. This can happen automatically, as decided by the car (to save battery). An offline status can also occur when there is no internet connection (e.g. if you are in an underground garage). In most cases this is resolved automatically. Contact us if the offline status does not go away.
Driving = You can guess what this means? 😉
Check the EEVEE-app to make sure your car is in the state you expect it to be.
Note: not all car brands support live statuses (e.g. BMW).
If something seems wrong, contact us via the chat! 🙌