Themes in Eitje are useful for onboarding and training team members. You can test your team members' knowledge on a specific theme by setting up a training. You can also create an onboarding process and test different themes. Team members will then receive new parts of the training at specific times in their app.
Additionally, you can see which team members have completed a training and what their responses were to any quiz questions in the themes.
Activate training for a theme
You can activate a training for each theme.
At the top, navigate to 'Knowledge' > Themes.
Open the theme for which you want to activate a training.
Navigate to the control center on the bottom left, and click 'Setup' (or 'Edit' if already activated).
In the window that opens, use the toggle to activate the training:
When the training has been activated, a question appears about when the training should become available to team members. There are three options:
'Always': No end date. This training can be followed at any time by the team members who have access to the theme.
'If a team member is employed for X days': Decide after how many days this team member should get prompted this training. This can be a useful feature when setting up an onboarding plan.
Theme is trainable until a specific date: Select a final date for team members to be able to take this training.
Click 'Save'.
In the top left corner, you also see the option 'Theme'. Here you find the settings for the theme instead of the training. Read more about it in this article: Create theme.
💡 Tip: Want a specific team member to take or repeat a training? You can 'push' a training to specific team members. Click on the plus icon in the control center and select a team member.
Test run for training
If your training is ready, and you want to see what it looks like, you can do a test run. This way, you can view the training the way it will appear to team members.
Navigate to 'Knowledge' > Themes.
Open the theme you want to do a test run for.
Click 'Test run' in the control center in the bottom left of the screen.
Now you can view the theme. Navigate to the next article or quiz question by clicking 'Next' in the top right corner, or click 'Leave example' to exit the test run.
Create onboarding plan
You can also present multiple themes to your team members through an onboarding process. For each theme, you choose when they will be introduced to the theme in the app. This prevents them from being overwhelmed with too much information on their first day.
The number of days you enter here will be based on their start date as registered in Eitje. You can find this start date under 'Team' in the main menu, in the column 'in service since'.
➡️ Example:
On day 1, they receive the theme 'Your First Day' in the app.
On day 3, they receive the theme about house rules.
On day 5, they receive the theme about company information.
Check results
Once you've set up a training, you might be interested to see the results. Go to the relevant theme and click 'Analytics' in the Training Control Centre at the bottom.
Here, you first find an overview of the results. For example, who has started the training, and who has completed the training. You can find the names under the red question mark.
When selecting a specific team member on the left, you will find more detailed information of this person's results. When the training has been completed, a grade (rating 1-10) will be shown on top of the list.
