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Connexie

All you need to know about the HR integration with Connexie.

Updated over a week ago

By activating the integration between Eitje and Connexie, you will benefit in two ways:

  • All personal information and contract information from your team members will automatically be loaded from Connexie into Eitje.

  • Worked hours, meals, and allowances can be exported from Eitje to Connexie.


Activate integration

If you already have team members in your Eitje account, it's important to check whether their email addresses in Eitje are the same as in Connexie. If not, they won't be recognised and you will get duplicate profiles. Try to prevent that.

To connect your Connexie account to Eitje, you only need to enter the API token from Connexie. You can do this by navigating to 'Data' in the main menu on top, then go to 'Integrations'. Find Connexie, and click 'Add'.

In the window that opens, enter the 'token'. This 'token' comes from Connexie. Find it in your Connexie account, or contact them for more information.

After entering the token, the integration is added. Proceed to the next step to connect the accounts.

💡 Tip: On top of your Eitje screen, you find 'Notifications'. Here you can find any notifications from Connexie from now on. Learn more about notifications.


Integrations settings (configure)

Connexie is now showing as an active integration. However, you still need to check some settings. Use the button with the three dots, and choose 'Configure'. There are two settings.

  1. In the first setting 'Venues' you decide which venue from your Connexie account you connect with the venue in Eitje.

    • If you work with multiple venues in Eitje, this is where you set up the integration for each venue.

    • The Eitje venue will show as in the image below, in grey. Use the drop-down menu to select the venue coming from your Connexie administration. Make sure they match.

    • If anything comes from Connexie that you do not wish to use or connect, the mark it as 'Inactive' in the last option. Do not leave anything unticked.

  2. Now continue with 'Wage and hour codes'. If you want to be able to export allowances or meals, you need to select a code. These codes also come from Connexie. If they do not appear, it means they first need to be activated in Connexie.

    💡 Tip: if you do not know which codes to use, it's best to ask your accountant or the person responsible for the payroll administration.


Synchronise team members

After activating the integration, the first synchronisation will take place to retrieve your team members from Connexie. They will appear on the 'Team' page in Eitje. It could be necessary to refresh the page in your browser when the integration is new.

Every night around 23:00 another synchronisation will take place to keep the information in Eitje updated. If needed, you can also sync manually:

  • On the 'Team' page: Use the 'Tools' button in the upper right corner and choose 'Sync Connexie'.

  • Navigate to 'Data', go to 'Integrations', and click on the three dots for the Connexie integration. Here, you'll find the option 'Sync team members'.

How does the synchronisation work?

  • We import team members into Eitje if they have an active contract in Connexie and an email address. During the first synchronisation, a match will be made on the email address. If a match is found, the profile in Eitje will get a Connexie ID. If no match was found, a new profile will be created in Eitje, which will also get a Connexie ID.

  • Every new synchronisation will ignore the email address and use the ID instead.

  • In a team member's profile you can find the Connexie ID by opening the profile. Click 'All details' and choose 'Other'.

⚠️ Note: Does a team member have a duplicate profile after synchronisation? This is most likely because the the team member has a different email address in Connexie. Click here to learn how to fix that.

➡️ It's also important to know that Connexie is leading regarding contract information. Any changes should always be made in Connexie, not in Eitje. If anything is changed to the contract in Eitje, it will be overwritten with the information from Connexie during the next synchronisation.


End employment of team members

➡️ Both in Connexie and in Eitje

If you want to end the employment of team members, it is important that you do this both in Connexie and in Eitje. You first end the employment in Connexie, then in Eitje.

If you'd only mark the profile as in active in Eitje, their profile will be activated again by Connexie with every synchronisation. If you'd only end the employment in Connexie, then the team member will remain active in Eitje. So, do not forget to do it in both systems.

⚠️ Note: A contract that has ended is not the same as end of employment.


Export worked hours to Connexie

Exporting the worked hours can only be done for those on a flex contract (zero hour contract). The following information can be exported to Connexie:

What do we export?

Flex contract

Fixed-hours contract

Worked hours

Meals

Allowances

Exporting data to Connexie can be done on the 'Hours' page. Use the 'Tools' button in the top right corner and choose 'Export to Connexie'. Make sure you select the data you wish to export.

⚠️ Note: Eitje will only export approved hours, and only for team member with an active contract on the day the shift took place. Always check if the hours are approved before exporting to Connexie. If ever needed, you can export the same period again, as long as payroll hasn't been run.

Are you doing a second export?

Please keep in mind that you will need to export all data again. It is not possible to export only 'Allowances' to add the missing allowances to Connexie. Hours and other data must also be re-exported.

As soon as the worked hours have been exported to Connexie, this will show in Eitje in the time registration as 'Exported':

On the page 'Hours as a table' there is a specific column available:

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