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Why do you get an error when trying to share a photo in a news message?
Why do you get an error when trying to share a photo in a news message?

Having issues with sharing photos?

Updated over a year ago

Are you trying to share a photo in a news message, but it is not working? This probably has something to do with the file extension of your photo.

The following file extensions are supported:

  • .PNG

  • .JPG

  • .JPEG

  • .GIF

⚠️ Note: if you make photos with an iPhone, they get the .HEIC extension. Through this link you can convert the photo to a .JPG file that you then can use.

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