You can cancel your pre-booking for free 48h before the rental starts. Cancelling after that incurs a fee equal to the daily price (24h) as per the price list. If you booked for more than 24 hours, the rest will be refunded to the default payment method added to your account.

To cancel a pre-booking, please contact customer support via the chat box on our website or call our customer support line. The customer support number for your location can be found in the footer of our website or inside the app.

Please note that it can take up to 5 business days for the refund to be credited to your bank account.

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