It can take up to 24 hours for a credit to be applied.
If the credit you're waiting on is related to referring a friend, it might be that some steps were missed. In order for the credit to be released, your friend will need to sign up for Electroverse with your unique link to start the process. Then you’ll both need to have an active payment method linked to your accounts and complete at least one charge using the Electroverse card or app.
If it's been a few days and the credit hasn't appeared, get in touch with us - we'll see what's going!
Credit will expire after a year, so make sure to start a charge before it disappears! You can see the expiry date in the ‘Credits’ section of your app.