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Why can I not pay using PayPal?
Why can I not pay using PayPal?

Please read this article to see all eligible PayPal transactions.

Kelsey avatar
Written by Kelsey
Updated over a week ago

At this time, we are limited to what kind of payments we can process on our website through PayPal. This is due to the terms that PayPal has set for our company. Your understanding is greatly appreciated!

We can accept PayPal for Divi valued at $89 per year, and for the licenses sold on our Divi Marketplace. PayPal is unavailable for Divi Pro valued at $287 per year and for the other Divi Lifetime options. If you select our $89 yearly Divi plan and then add on any of our additional services (like Divi Ai) then PayPal would also be unavailable.

Please note, that we accept the following other payment methods instead:

  • Credit and debit cards (Visa, MasterCard, Amex, and Discover)

  • Link

  • Apple Pay

  • Google Pay

  • Cash App

If the PayPal option disappears while you are completing registration for $89 Divi Yearly, this could be due to an EU country being entered.

We must collect VAT on all digital purchases made from customers in the EU. If you are a VAT-registered business, VAT will be deducted once a valid VAT number has been entered, then PayPal will be available as a payment method once more. Please refer to the screenshot below for where to enter a VAT number:

If you have a VAT number and you’re attempting to renew an expired Divi plan for $89, or purchase a license on our Divi Marketplace but still do not find PayPal available, please send us a message on our Contact Form here for Sales/Account/Billing questions including your new VAT number:

We’re also here to help further via our chat support system. Feel free to leave further questions here or send us a new chat on our website anytime. 😃

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