Our Boost Ready service ensures a customer leaves the store informed of their account and ready to enjoy all the features and benefits of their new Boost device/service.
Included Videos:
Boost Ready Receipt Jacket Overview
Boost Ready – Transferring Content
Boost Ready – Test Call/Text & Data (Walk Out Working)
Boost Ready – WIFI & Hotspot
Boost Ready – My Boost App
Boost Ready – Boost Shield
Documents:
Boost Ready Receipt Jacket
Boost Ready Receipt Jacket Resource 1 Pager
Boost Ready Receipt Jacket Overview
Key Video Takeaways:
A bi-fold receipt that is given to a customer before they leave
Keeps sales rep on track (to discuss all the services/products we have to offer)
Ensures a complete customer experience
Boost Ready Receipt Jacket Resource 1 Pager: 1 pager that provides all the resources in one place that are part of Boost Ready, primarily the videos and any additional documents which are linked.
Boost Ready Receipt Jacket: the document itself that stores need to print and give to the customer filled out with all their information.
Boost Ready – Transferring Content:
Key Video Takeaways:
Lists how content can be transferred from one device to another
Android to Android
Apple to Apple
Cross-Operating Systems (Android to Apple or Apple to Android)
Boost Ready – Test Call/Text & Data (Walk Out Working):
Key Video Takeaways:
What to do to ensure service is working properly when a customer activates a device
Make a test call
Send a text
Check data (opening browser and going to boostmobile.com)
Boost Ready – WIFI & Hotspot:
Key Video Takeaways:
Explains WIFI & Hotspot, the difference between the two and how it impacts data allowance
Boost Ready – My Boost App:
Key Video Takeaways:
Discusses the My Boost app which provides self-service to our customers and allows them to manage their account when and where they want
Boost Ready – Boost Shield:
Key Video Takeaways:
Educates on the benefits of Boost Shield by detailing what is included with this monthly add-on service