Boost Transformed Network - Overview
Brief overview on the Boost Transformed Network (BTN), what it is and what it has to offer - plus some important callouts.
Key Video Takeaways:
Some differences in the plans offered vs Boost Expanded Data Network
Need the Boost Transformed (AN) SIM Card to activate on the BTN.
Payment is prompted in Elevate to continue with activation.
Once activated, payment then gets processed in ePay
MRC is Date and Time sensitive
Boost Transformed Network – SIM Hack
Small hack that will help a rep quickly check BYOD compatibility.
Key Video Takeaways:
First check if the Device Compatibility List in the Sales Portal or in Elevate
Check if the device requires a Firmware Update (Please complete prior to the next step)
SIM Hack
Turn off the device and insert an inactive AN SIM
Power on the device
No Error Message and Boost displays in the right corner then the device is unlocked and you can proceed with activation
Error Message – device is locked by previous carrier; please use the Training Guide in the Sales Portal for links and contact info to all the carriers
Boost Transformed Network - APN Settings
Step-by-step video showing how to update the APN settings in an Android device to ensure maximum performance of the Boost Transformed Network.
Key Video Takeaways:
How to update APN Settings and how to add a second APN Setting
Important to perform a voice, text AND data test to ensure device is working
Boost Transformed Network - BYOD Android Activation
Detailed video showing how to activate a BYOD on the Boost Transformed Network.
Boost Transformed Network – New Device (SIM In) Activation Process
Detailed video showing how to activate a new device on the Boost Transformed Network.
Key Video Takeaways:
Make sure to test voice, text and data
Boost Transformed Network – New Device Phrase that Pays
Quick video going over the Phrase that Pays for the Samsung A32 and how to position it for sales on the Boost Transformed Network.
Key Video Takeaways:
Highlight key benefits of a high-value, large screen, 5G Galaxy device on a 5G network
Leverage your statement based on customer type, Port-In or New.