GETTING STARTED
What is Outbound Calling & how can it help your store?
What your store needs to do before Outbound Calling is enabled.
How outbound calls are conducted through Elevate Marketing.
Build out a strategic calling plan with Elevate Marketing's Call Manager.
Understanding the structure of calling lists and how they impact the customer journey can help you make better calls.
You can use your Outbound Calling script as a guide for your calls.
Start making calls to your customers whose language preference is Spanish.
What does it mean to disposition a call, why is it required, and how do you do it?
Create, schedule, and manage appointments through your Outbound Calling module
Get your sales reps ready to make calls!
DO-NOT-CONTACT (DNC)
Complete your DNC Training!
How to add a customer to the DNC List when requested in an outbound call.
Why you need a PIN for Outbound Calling and how to unsuspend a PIN
SCRIPT GUIDES
Get familiar with the GSF Welcome + Pre-2MR Check-In script.
Get familiar with the GSF 3rd/4th Month Check-In script.
Get familiar with the GSF Pre-6MR Check-In script.
Get familiar with the GSF Loyalty script.
Get familiar with the Legacy Loyalty script.
Get familiar with the B5G Welcome script.