How does Elevien ensure data privacy?
How does Elevien ensure data privacy?
The privacy of our users’ data is our utmost priority. We are well aware of the sensitive data we are handling, especially when children are involved. This is why it is important to emphasise that Elevien is fully GDPR compliant.
Currently, all competitions created in Elevien are Private by default. This means that only the people who are added to the competition with their phone numbers can access it, nobody else sees them, not even the Elevien team.
As an Owner of the competition (i.e. the person who creates the competition in the app) you need to add Judges and Admins with their phone numbers in order for them to access the competition. These are the people who would normally participate in the live competition in the gym.
Also, there’s a Share option which again – you as the competition Owner are in control of. You share the link with people you want to and they can then see the competition, videos and final scores with ranking once they log in to the app.
Only upon your request or agreement with the Elevien team, can we set your competition as Public in our system so that everyone who logs in to the app can see it.
Soon, the Owners will have the option to set the Public option themselves and decide if a wider audience worldwide can see their gymnasts perform.
Currently, we do not have the option to delete competitions, but this will also be available soon to Owners. Upon your request, we can delete your data, as per GDPR regulations.
Why can't I find some competitions in the mobile app?
Why can't I find some competitions in the mobile app?
It's likely that a competition is private and you don't have access to it.
If competition is set to Private it can be seen only by users who are added to the competition as admin, judge, gymnast and recorder. As an audience, you can see private competitions if you have a direct link to it.
What can you do?
Ask competition organiser or other person added to the competition to share you the link. After you enter via share link for the first time it will stay visible for you inside the mobile app
Why can't I see some competitions in the web app?
Why can't I see some competitions in the web app?
Web app is currently focused on competition management (for Admins) and judging (for Judges and Supervisors). So in the web app currently you won't see any competition where you are not added as any of these roles.
If you are a gymnasts or an audience search for you competition in the mobile app.