How does the video upload work?
When you record a gymnast’s routine directly in Elevien, or upload a video from your phone’s gallery, the video is automatically uploaded to Elevien in the background.
This means you don’t need to wait for one video to finish uploading before starting a new recording. You can continue recording other routines while previous videos are uploading in the background.
Who can record videos?
Recording videos is possible for the following roles. It is important to understand which role you have in the tournament:
Gymnasts – Gymnasts can record their own routines for online or hybrid competitions, provided they are added to the tournament as participants with a valid phone number.
Coaches or designated recorders – These users are added by the tournament administrator and can record routines on behalf of gymnasts for online or hybrid competitions. They are most often coaches, but can also be judges or other authorized personnel designated as recorders.
On-site recorders – Users added by the tournament administrator to record routines for all participants during on-site competitions, primarily for review purposes or video archiving.
Tournament administrators – Administrators can record routines and manage all video uploads within the tournament. For manual uploads, see instructions below.
What if something goes wrong during the upload?
If a video doesn’t upload as expected, try the following steps:
Check your internet connection
Make sure your device is connected to the internet and that the connection is stable. If you are using Wi‑Fi, try moving closer to the router or restarting it.
Switch networks if possible
If Wi‑Fi is unstable, try switching to mobile data. A stable connection is essential for video uploads.
Restart the app or your device
Close and reopen the Elevien app, or restart your device to resolve temporary issues.
Log out and log back in
Logging out of Elevien and signing back in can help the upload resume.
As a precaution, you may also ask someone else to record a backup video on their phone. If needed, this backup can later be uploaded to Elevien.
What if my video didn’t upload?
If your video didn’t upload to Elevien, don’t worry — it is not lost.
When an upload fails, the video is automatically saved to your phone’s gallery. The video may not appear as the most recent file, as it is usually sorted by the time it was recorded. Be sure to check older timestamps in your gallery.
Who can upload videos manually?
Manual video uploads are only available to tournament administrators and judges assigned as recorders, and can be performed only via the Elevien mobile app.
How to manually upload a video
To manually upload a video, follow these steps:
Open the Elevien mobile app.
Go to the Home screen and select the tournament where you are assigned as an administrator or recording judge.
Find the gymnast and open the specific apparatus performance screen — this is the screen where videos and detailed results are normally displayed.
Tap Upload video.
Select the correct video from your phone’s gallery.
Once selected, the video will upload and be attached to the gymnast’s performance.
If you are not an administrator or recording judge
If you are a gymnast, coach, or designated recorder and a video fails to upload:
Contact the tournament administrator and inform them that the video upload failed.
Locate the video on the device that recorded it by checking the phone’s gallery.
Send the video to the administrator, who can then upload it manually to Elevien.
Important: Before recording, make sure the Elevien app has permission to access your phone’s gallery. Without this permission, videos cannot be saved locally and may be lost if an upload fails.