Subscriptions & Orders
Manage payments and subscriptions.
What’s included in each subscription?
What is the returns and refund policy for Eli products?
Do you have HSA / FSA reimbursement available?
Can I purchase a one‑month Eli package without subscribing?
Are Eli's tests covered by insurance?
How does billing work?
Does Eli ship internationally?
What’s the difference between monthly and prepaid subscriptions?
How do I cancel my subscription?
How can I confirm whether my subscription is cancelled