🔒 Permissions
Transferring articles from one user to another requires platform administrator rights.
Article transfer allows you to transfer ownership of articles from a user to another user in batch. This is especially useful when a key contributor leaves your platform.
Coupled with the expiration date, these two features enable you to keep your knowledge base up to date.
Activate the article transfer
The feature can be found in the administration panel under the "General" section.
The first part of the page displays shows you the current transfers with the number of articles still to transfer.
The second part shows all deactivated users ordered by the number of articles they own.
The third part displays the people who still need to process the succession.
To start the process, click on the "Transfer content" button. You can then choose a successor for each space where the user has contributed.
The transfer of articles is done in two different ways: either immediately by checking the "Force transfer" box or gradually by giving the hand to the successor.
Forcing an immediate transfer means that the ownership of all articles will be transferred to the selected person. This person will be marked as the owner of the articles.
The owner of an article is highlighted in the article header. In the example below, Raluca Brebeanu is the owner of the article. The owner of an article is responsible for updating it if it expires.
On the successor side
In case you did not check the "Force transfer" box, the selected user (i.e. the successor) will receive a notification explaining that he/she has to take ownership of the articles.
A new item will appear in the successor's main menu on the left of the application.
In the screenshot below, the user has 71 articles to review. By clicking on this menu, the user defined as successor can then preview the articles he/she has to take ownership of.
He can then either select several articles at once or click on each article to preview it before taking ownership.
If an article is no longer relevant, the successor may also decide to archive it.