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How to cancel Elkjøp Cloud

How to cancel your Elkjøp Cloud subscription

Updated over 5 months ago

Elkjøp Cloud subscriptions are available both as recurring subscriptions or as subscriptions included in Support Agreements.

If you have an recurring subscription, it will automatically renew monthly or annually, depending on which payment period you have chosen. The subscription must therefore be cancelled by customers themselves to stop the renewal.

How to cancel your recurring Elkjøp Cloud subscription:

  1. Log in to cloud.elkjop.no

  2. Go to Settings

  3. Go to Account and Profile

  4. Select "Terminate account"

  5. Confirm the cancellation

If you have Elkjøp Cloud via a Support Agreement, Elkjøp Cloud will expire automatically, at the same time as the Support Agreement expires.

Note: When a subscription is ended, all stored content is permanently deleted from the account.

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