General
Find the answers here to all of your James & Ella general questions
By Erica1 author21 articles
- How do I measure my dog's food?
- How do I update my address on my account?
- Do you have sample packs?
- How much should I feed my dog?
- Are your products hypoallergenic and what does hypoallergenic mean?
- How do I update my payment details?
- How does the storage bag keep the food fresh?
- Is the storage bag appropriate for Cold-pressed, Freeze-dried and Kibble + Raw?
- My storage bag broke! Can I get a new one?
- What flavours are available?
- What is the size and texture of the food like?
- Where are your products made?
- Where do you source your ingredients from?
- Why is my dog drinking more water?
- Can I purchase more than one trial order?
- Do you offer one-time purchases?
- Is James & Ella stocked in Pets at Home?
- Are your products hypoallergenic and what does hypoallergenic mean?
- Do you have sample packs?
- What Sainsbury's stores are you stocked in?
- What Waitrose stores are you stocked in?