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Why Did I Get Billed A Lot Suddenly For Atom?
Why Did I Get Billed A Lot Suddenly For Atom?

atom, billing

Smith Carlson avatar
Written by Smith Carlson
Updated over a week ago

When a customer payment declines on Atom’s payment plan and the user comes back a few months later to update their payment method then they are responsible for the missed payments, since the plan they signed up for is not a subscription but rather a payment plan.

If you have been billed many times in sequence for ATOM this is likely the reason, but if you believe this is not the case feel free to send us an email to atom@emastered.com and we'll be happy to look into it further.

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