Empuls has four user access levels, namely Super Admins, General Admins, Managers, and Users.
Super Admin: Super Admins are the default admins of Empuls. They are also the Group Admins of Town Hall. Super Admins can view the access permissions available to various user access levels using Access Control settings.
Access to sections like Manage Org. Budget, Access Controls, and Branding & Customisation are restricted to Super Admins.
Access for General Admins, Managers, and Users can be configured by the Super Admins from Admins > User Access Settings > Access Controls.
Creating and Managing Multiple User Roles
The system allows the creation of custom user roles in addition to the default roles—Super Admin, General Admin, Managers, and Users. This feature provides flexibility to define role-based access controls based on specific business needs.
Steps to Create Custom Roles:
Navigate to:
Top Right Menu → Manage Access Roles
Create Role:
Click on Create Access Role.
Enter the Role Name in the provided field.
Click Submit to save the new role.
Manage Roles:
Once created, all roles will be displayed on the Manage Access Roles page.
To edit an existing role, click the Pencil Icon next to the role name.
Make the required changes and click Submit to update the role.
This functionality ensures that organizations can define and manage access privileges as per their operational hierarchy or security policies.
Best Practices for Super Admins
When it comes to access control, Super Admins play a crucial role in defining actions that General Admins, Managers, and Users can take on Empuls.
Here are some best practices for Super Admins to consider:
1. Define clear roles and responsibilities for each user type in Empuls and ensure they align with the organisation's security policies.
2. Limit access to sensitive data and features to only those who need it.
3. Regularly review and update user access permissions to ensure they are still appropriate. Revoke access for users who no longer require it.
4. Train General Admins and Managers on how to manage user access and permissions effectively. Educate your team on the importance of maintaining strong passwords, enabling two-factor authentication, and reporting security incidents immediately.
5. Encourage all users to report any concerns about access control or data security to the appropriate person or team.
Implementing these best practices ensures that your organisation's data remains secure and protected on Empuls.
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