Payments
This section addresses frequently asked questions related to payment methods, billing information, payment security, and any other inquiries regarding the payment process.
15 articles
How do I fix an error in my personal data when I try to make a payment?
My cards are being rejected at the checkout page. How should I proceed?
I want to cancel my invoice, I won't pay it
I didn't get the PIN code to finalize my deposit
I am receiving an error with “This transaction can not be completed” message. How can I solve this?
What happens if I receive an error that says "exceeded purchase limit"?
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How to find my payment with the transaction lookup portal?
I paid more than 10 minutes ago, and my payment has not been confirmed yet.
How long does it take for payments to be processed?
Is it necessary to send the proof of payment to receive my product/service?
I need a receipt for my payment
I need a new invoice
I paid twice by mistake. I need a refund for one of the payments.
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