Terms and Conditions
Milan Markov avatar
Written by Milan Markov
Updated over a week ago

This app is for informational purposes only and is not a substitute for 911. If you are in danger or believe you may be in danger, contact 911 immediately.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE ENDOVI Mobile Phone Application PLATFORM. User safety is at the forefront of our mission in preventing and ending domestic violence.

What's in these terms?

These terms explain the rules for using the ENDOVI Mobile Phone Application and Platform made available to you through beckysfund.org (our site / Platform).

Who we are and how to contact us

Beckysfund.org is a site operated by BECKY’S FUND ("We").

To contact us, please visit our website: beckysfund.org

PLEASE NOTE:

1. The content on our Platform has been created by other Users and our partners

ENDOVI is a platform to connect those affected by domestic violence with available resources and support. Users include you, others seeking resources and support, nonprofit organizations, and other institutions (Platform Users).

All content on the ENDOVI Platform is provided for information purposes only. ENDOVI is not a substitute for therapy or the authorities. While we strive to list reputable resources and organizations, the views expressed by other users in our app and on our desktop version do not represent our views or values. While we strive for accurate and up-to-date information, we do not carry out absolute verification of the content or any other information made available on the Platform by you or any other Users and do not guarantee the accuracy or completeness of the information. Please take care when engaging with any other User of the Platform.

This platform is NOT a substitute for 911. If you are in immediate danger, or think you may be in danger, contact 911 or your local authorities immediately.

We are not party to any contract or discussions between you and other Users

We do not engage in any correspondence between you and any other Users and do not participate in any part of any transaction or part of any contract between you or any other User, like other organizations listed as resources. We cannot ensure that any User will perform against any agreement you have entered into or complete any transaction with you. If you have a query regarding a service, you must field this directly with the other User. Your consumer rights apply.

We are here to help if another User is breaching our terms

If you believe that any other User is misusing the Platform or you have a complaint about their behavior, please contact us.

By using our Platform, you accept these terms

By using our site and ENDOVI, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site or ENDOVI.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

2. Information on our Platform

Although we make reasonable efforts to ensure that other Users update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platform.

ENDOVI is not a substitute for mental health services or the authorities. If you are in danger, or believe you may be in danger, contact 911 immediately.

3. Account Registration

You do not need to create an account to access and use ENDOVI.

4. How we may use limited personal information

Your use of our Platform does not involve the transmission to us of personally identifiable information. Our policies with respect to the collection and use of such personally identifiable information are governed according to our Privacy Policy available here: Privacy Policy

Becky’s Fund and ENDOVI collect limited demographic and geo-locational information in order to provide services, like chatbot and live support chat features. The chat features we provide, that include the chat bot and live support are one time exchanges. We consider all communication efforts as anonymous and no information is collected that can connect the user to the individual service interaction. Chat history is not saved. Any information temporarily stored is used only to enhance the end user experience. All chat history is permanently deleted in a scheduled and frequent manner.

If you do not wish to offer information that includes gender, age, city, state, zip code and requested services, please consider out Opt-Out Policy and not engaging in digital services offered by Becky’s Fund and ENDOVI.

If you do not accept our terms and privacy policy, please do not use our Services. If you would like support outside of the ENDOVI app, visit beckysfund.org and contact us.

5. We may make changes to our site or these terms

We amend these terms and may update and change our Platform and the services it provides from time to time.

We may suspend or withdraw access to our Platform

We take all reasonable measures to ensure that the Platform is operational everyday but we do not guarantee that the Platform, or any content on it, or its functionality will always be available or be uninterrupted. We may suspend or withdraw, or restrict the availability of, all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

We are not responsible to any User for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet and you acknowledge that access to the internet, mobile phone networks or other communication media necessary for the provision and receipt of services made available to you through our Platform is inherently associated with risks including viruses, data security, piracy, availability of services and reliability of data transmission.

The Platform is provided to you “as is” and we expressly disclaim all warranties, conditions or other terms, whether express, implied or statutory, including without limitation, warranties, conditions or other terms regarding merchantability, fitness for a particular purpose, design, condition, capacity, performance, title, and non-infringement.

6. We are not responsible for websites made available to you through our Platform

While the Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval or endorsement by us of those linked websites or the information you may obtain from them.

Unless otherwise stated, ENDOVI has no control over the content of third party sites or resources which are made available through the Platform and accept no liability or responsibility for them or your use or inability to use them, the web sites they link to or their contents, their accuracy or reliability. You should be aware that the use and availability of certain parts of the Platform may be dependent on third-party service providers over whom we have no control. It is your responsibility to refer to the terms of use and privacy policies of any third party for more information.

If in doubt, you should contact the relevant third party you have engaged with in respect to any questions about their products and services or any issues with them.

PLEASE NOTE:

Your interactions with other Users

ENDOVI is not a party to any agreement between you and any other user of the ENDOVI Mobile Phone Application Platform.

The Platform is made available to you to support, enable or assist you in accessing the Services which may be made available to you through it. Use of the Platform is entirely at your own risk.

Neither ENDOVI (“ENDOVI Mobile Phone Application") nor any of our Service Provider Partners shall have any liability or obligation whatsoever in relation to the unavailability of, or use or misuse of the Platform by any third-party or in respect to any contract entered into by you with any such third party.

Your responsibility to be diligent

Any contract or agreement entered into whether written, verbally or otherwise, and any transaction completed through the Platform is between you and the relevant third party. ENDOVI is not involved in any communications or transactions between users of the Platform (nor does it screen, audit or approve any content made available to you through the Platform).

You are responsible for reviewing any contractual terms (or Privacy Policy) applicable to your use of any services you access through the Platform and ensuring that those services are suitable for you

Your interactions with organizations and/or individuals found on or through the Platform, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the other user.

You should make whatever investigation you feel necessary or appropriate before proceeding with any offline or online transaction with any other User of the Platform whether they are a Service Provider or otherwise. ENDOVI is not liable for the behavior or statements of a user whether as a receiver or provider of services. We do not guarantee the quality, availability, timeliness, fitness for purpose or completeness of any services made available to you through the Platform.

You accept all responsibility for and agree to release ENDOVI (to the extent permissible by law and without prejudice to your consumer rights) entirely from any claims, liabilities, disputes, actions or proceedings arising from or connected to your interaction with any third party through your use of the Platform, or as a result of any transactions, interactions, conduct or communications between you and other user(s) of the Platform.

You assume all risks associated with dealing with other users of the Platform with whom you come in contact with through your use of services made accessible to you.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so

7. Our Community Guidelines: Uploading content to the Platform and engaging with other Users

Whenever you make use of a feature that allows you to upload content to the Platform, or to make contact with other users of the Platform, you must comply with our Community Guidelines set out below.

You warrant that all your contributions comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We have the right to remove any content you make available through the Platform, without liability, if, in our opinion, that content does not comply with the standards set by us. We may suspend or terminate our agreement with you or any access to the Services, without liability, if in our opinion you are not complying with the spirit of this agreement or the Platform.

8. Confidentiality is paramount on this Platform

Our chatbot is provided by Intercom.com as a service (SaaS) provider. Chat users are asked to enter their location and content about their specific needs (Advocate, Legal, Shelter). IP addresses are also required to facilitate a connection. Information collected from a user on a voluntary basis can include:

  • Organization name

  • Gender

  • Age

  • City

  • State

  • Zip

  • How user-heard about the service

Becky’s Fund and ENDOVI collect limited demographic and geo-locational information in order to provide services. The chat features we provide, that include the chat bot and live support are one time exchanges. We consider all communication efforts as anonymous and no information is collected that can connect the user to the individual service interaction. Chat history is not saved. Any information temporarily stored is used only to enhance the end user experience. All chat history is permanently deleted in a scheduled and frequent manner. We do not sell, trade or rent personal information that chat users provide. All advocates, including volunteers, are required to sign a client confidentiality policy. After engaging with our services or using the ENDOVI app, persons contacting may be asked to fill out an exit survey in order to provide valuable feedback about our service. Providing information in an exit survey is completely voluntary. Surveys may ask for demographic information like zip codes, age, and other socio-economic information.

To accesses saved information in the logbook, a pin number will be generated by ENDOVI so that only the user who uploaded the content initially (pictures, videos, notes etc.) will be able to access it in the future.

9. We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

10. Termination

We may terminate your access to our Platform immediately by written notice to You for any reason. We may also suspend or permanently terminate your access to the Platform at any time without notice to you if in our opinion you have breached the terms of any agreement we have with you or the spirit of that agreement, or you are engaging in any activity which is damaging or potentially damaging to our organization or other users. In the event of termination, your access to the Platform will be immediately suspended and all content deleted.

11. Responsibility for loss or damage suffered by you

We are not responsible for any loss, damage, fraud, fraudulent misrepresentation, personal injury or death that should occur through: the use of information shared by other Users, information available through website links, or any offline or online interactions with other Users.

12. Other important terms

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Which laws apply to this contract and where you may bring legal proceedings as a consumer. These terms are governed by English law and you can bring legal proceedings in respect of Subscription Services in the United States of America Court.

Our Intellectual Property Rights

Unless otherwise indicated, the Platform and any content on it are the property of ENDOVI or our licensors and are protected by copyright, trademark and other laws of the United States and foreign countries. Nothing in these terms grants you any right, title or interest in any intellectual property rights of any kind to use it. You may make copies for personal, non-commercial use.

ENDOVI, and the ENDOVI logo (“ENDOVI Mobile Phone Application”) are trademarks of Becky’s Fund. The ENDOVI Marks may not be copied, imitated or used, in whole or in part, without prior written permission. All other trademarks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective owners and may not be used without permission of the applicable trademark holder.

Community Guidelines

Acceptable Use of the Platform

You may use the Platform only for lawful purposes. You may not use the Platform:

  • In any way that breaches any applicable local, national or international law or regulation.

  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

  • For the purpose of harming or attempting to harm any child, adult or animal in any way.

  • To bully, insult, intimidate or humiliate any person.

  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (as set out below).

  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our Platform in contravention of the provisions of our terms of use.

  • Not to access without authority, interfere with, damage or disrupt:

  1. any part of our Platform;

  2. any equipment or network on which our site is stored;

  3. any software used in the provision of our site; or

  4. any equipment or network or software owned or used by any third party.

Content standards

These content standards apply to any and all material which you contribute to the Platform (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

We will determine, in our discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

  • Be accurate (where it states facts).

  • Be genuinely held (where it states opinions).

  • Comply with the law applicable in any country from which it is posted.

A Contribution must not:

  • Be defamatory of any person.

  • Be obscene, offensive, hateful or inflammatory.

  • Bully, insult, intimidate or humiliate.

  • Promote sexually explicit material.

  • Promote violence.

  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

  • Infringe any copyright, database right or trade mark of any other person.

  • Be likely to deceive any person.

  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

  • Promote any illegal activity.

  • Be in contempt of court.

  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.

  • Be likely to harass, upset, embarrass, alarm or annoy any other person.

  • Impersonate any person, or misrepresent your identity or affiliation with any person.

  • Give the impression that the Contribution emanates from us, if this is not the case.

  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

  • Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

  • Contain any advertising or promote any services or web links to other sites.

Breach of these terms

When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate.

Failure to comply with these terms may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use the Platform.

  • Immediate, temporary or permanent removal of any Contribution uploaded by you to the Platform.

  • Issue of a warning to you.

  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

  • Further legal action against you.

  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

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