Why is my money still pending?

Understand how the money is transfered from pending to your piggy bank!

Albert avatar
Written by Albert
Updated over a week ago

Yes, we know, waiting for money you eaned is not fun. Let me explain how the process works, so you will better understand why it's not directly sent to your piggy bank.

When you complete a mission from a specific brand, your answers are sent to the brand. The admin from this brand will then inspect your submission, and will approve or reject it. Sometimes, there are thousands of submissions in a single day, sometimes there are less. So, time may vary. Holidays could also have an impact on the delays you get your submission approved.

Again, we know it's not fun to wait, but patience pays off! Thank you for your patience! This pending money will get to your account soon.

If you think there is a problem, please do not hesitate to ask!

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