DocuSign is an electronic signature service that allows users to sign and send documents online. Here are some common troubleshooting tips for DocuSign:
Check your internet connection: Make sure you have a stable internet connection before trying to sign or send a document.
Clear your browser cache: Clearing your browser cache can often resolve issues with loading or signing documents in DocuSign. To clear your cache, go to your browser's settings and clear your browsing history and cache.
Disable browser extensions: Certain browser extensions, such as ad blockers or privacy extensions, can interfere with DocuSign. Disable any extensions you have installed and try again.
Check your email filters: If you're not receiving email notifications from DocuSign, check your email filters and make sure they're not blocking messages from DocuSign.
Update your browser: Ensure that you have the latest version of your browser installed. Older browser versions may not support the latest features of DocuSign.
Try a different browser: If you're having trouble with DocuSign in one browser, try using a different browser to see if the issue persists.
Contact support: If you've tried the above troubleshooting steps and are still experiencing issues, contact DocuSign support for further assistance. They can help you troubleshoot the problem and resolve any issues.
If the homeowner is saying they are not getting the email from DocuSign, contact Enerflo's support team and they can check to see if the email is sending correctly.
Related Guru Cards: