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Sunnova Lender Error Troubleshooting
Sunnova Lender Error Troubleshooting

Sunnova Lender Error Troubleshooting

Emilie avatar
Written by Emilie
Updated this week

When Sunnova is selected as a lender option within the leads proposal and will not allow the application to be submitted. A something's not right error will show. Check which deal type the rep is using for the customer. /span>

Sunnova lender integration has to be used through a Sunnova deal type. If the rep is using another deal type like Helio Solar Power Optimus/Internal this will not allow the Sunnoa loan application to be submitted and will cause the above error to populate. Once the rep is using the correct Sunnova deal type then the error should no longer be an issue. /span>

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