The zip code is in an active install area on the market tester for the EPC, but drop down list shows no installers found in this market.

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First check the market tester to ensure the zip code is an area that they install.

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Then go back to the customer information page and click on confirm location.

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Adjust the pin slightly on the house by moving the map and then hit confirm location.

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The drop down will now populate with the correct installer option.

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