Definition:
Customer has a downpayment of $XX to apply to their Solar System. Down payments are what the customer is willing to put toward the Total Cost of the project.
Where is it located on the Pricing page?
The Downpayment field is located on the Lender/Loan Options Pop-out
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Common Questions / Concerns / Knowledge gaps:
Q: Why is the downpayment not subtracted from the Base System Cost and it is subtracted from the Gross System Cost after the Dealer Fees have been applied?
A: If we applied the downpayment before fees;
It would lower the amount the customer qualifies for with the ITC (Federal Tax Credit)
The Sales Rep would be showing the customer that financing costs them extra money
That has the likely potential to cause a problem and result in the deal being lost
The down payment has been calculated on the Total Cost after fees from Enerflo's beginning to avoid such a scenario
A workaround for this is to reduce the Base System Cost by the down payment amount instead of applying it as an actual down-payment.
How to Troubleshoot
Test that it is being applied by adding and removing it from the Pricing Page and reviewing the calculations. It should appear as a line item just above any Rebates, State and/or ITC line item deductions.
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