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LightReach Illinois Shine Workaround - Invalid Panel Type. LightReach will not accept this panel.
LightReach Illinois Shine Workaround - Invalid Panel Type. LightReach will not accept this panel.

LightReach Illinois Shine Workaround - Invalid Panel Type. LightReach will not accept this panel.

Emilie avatar
Written by Emilie
Updated yesterday

LightReach IL Equipment Workaround Update

Two fundamental changes were made to better support LightReach in Illinois for the time being, while other teams work on a more permanent solution.


Within the hinting option, reps will now see a message indicating that the inverter, panel, and battery need to be updated.

This gives them the chance to make changes before submission. However, hinting does not stop them from proceeding.

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If they choose to continue without updating the equipment, they will encounter a more specific error message prompting them to make the update in LightReach's Portal and that we will update after.

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Steps In Lightreach


They will need to update the name of the equipment in question by selecting a different option from the respective dropdown menu.

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Then click "Send Contract", which was previously located here before it was initially sent.

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Once that is completed and they see the success toast message in LR of the contract being sent, our system updates instantaneously.

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