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Aurora: 401 Restricted Access error
Aurora: 401 Restricted Access error

Aurora: 401 Restricted Access error

Emilie avatar
Written by Emilie
Updated yesterday

If you are getting a 401: Restricted Access error when trying to access Aurora, it is likely that you are not the assigned sales rep on the deal in Aurora. Reach out to your admin and have them check. You can also reach out to Enerflo support and they can check.

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Navigate to Aurora by clicking the three dots > Aurora Sales/Design Mode

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Once logged in select Exit in the top-right corner & navigate to Project Overview

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This will take you to the Customer Dashboard. The assigned Sales Rep is listed at the top. Select the drop-down arrow, search for the correct Sales Rep name and change.

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