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Equipment Error on Design: Equipment (Module, Inverter, or Battery) is unavailable or incompatible

Equipment Error on Design: Equipment (Module, Inverter, or Battery) is unavailable or incompatible

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Written by Emilie
Updated this week

If you see an error that states "{Equipment name} is unavailable or incompatible, please change or remove it," there is targeting set up that is restricting it's use on the design.

An admin can view equipment rules by viewing the equipment settings (Settings > Equipment, and then clicking the equipment name), and then clicking the edit icon on a pricing option, or by clicking + Add Option.

Equipment can be restricted by authorized dealer, city, deal template, equipment, market, sales team, utility, or zipcode.

If your deal does not match all rules set up, you will see an error.

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