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IOS User Getting Distorted Images Troubleshooting

IOS User Getting Distorted Images Troubleshooting

Emilie avatar
Written by Emilie
Updated this week

If you are using an iPhone or IOS device and Enerflo images are distorted, here is how to troubleshoot the issue:

  1. Go to "settings" and scroll down. Find "camera" and click on it.

  2. In the opened tab, click on "formats"

  3. Now you can choose the format, "Most compatible" this will turn off heic

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