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Adder Not Showing in Proposal

Adder Not Showing in Proposal

Emilie avatar
Written by Emilie
Updated this week

If an adder is not showing on a proposal, first check to make sure it is active. Do so by clicking Settings > Pricing > Adders. Here you see a list of adders and their status.

If the adder is active but not showing, check to make sure it is attached to the pricing model being used by the deal template or authorized dealer.

Click Settings > Pricing > Pricing Models and click into the pricing model being used on the deal template. Next, make sure the adder has been added to the pricing model.

Check that the pricing model is attached to the deal type being used under deal templates. If the deal template is not attached to the pricing model, the adder will not show.

If the adder is added on the proposal but shows "did not activate", the adder has custom pricing set up that only allows the adder to activate when certain conditions are met.

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