Sometimes users need to restore a previously cancelled GoodLeap TPO application, typically when they attempted a change order that was too severe for GoodLeap's change order process and want to revert back to the original configuration. This can occur when switching between product types such as lease and PPA, or changing battery configurations from solar only to backup to energy shift (self consumption).

Cancelled applications that are still pending can also be restored. For example, an application sent by email that was cancelled in Enerflo but continued by the customer outside of Enerflo.

Users need the "List Applications" permission to view applications and the "Manage Applications" permission to restore cancelled GoodLeap TPO applications that were previously approved or are still pending. These can be granted by an admin, and once the permissions are added, users will see the 'Restore Application' option in the Application History menu

3. Under the actions column, select your application with Ellipse > Restore Application

4. The current proposal will be un-finalized, and if the proposal is different from the original application, there will be a deal banner with the changes. The system will inform you which finance product/rate was previously selected and require you to revert the proposal to match

5. If there are fields like rate/adders that still don't match the previous application, then the banner will inform users that they need to sync the current changes before proceeding

Important Notes