Inside this article
Follow the steps below if the following are TRUE:
An Enrollee needs to be moved to a different Program either in a different Enrollment Period or within the same Enrollment Period.
The Enrollee's current enrollment history DOES NOT need to be preserved.
NOTE: If you need to preserve the enrollment history of the current enrollment, STOP reading and read this support article for instructions.
When you REASSIGN an Enrollee, the previous enrollment will disappear and be REPLACED by the enrollment you move the Enrollee to.
For example, Suzie enrolled in Art 101 but needs to switch to Music Composition instead. The Art 101 enrollment history DOES NOT need to be preserved. You reassign her to Music Composition via one of the steps below. Art 101 disappears from Suzie's enrollment page and is replaced with Music Composition.
Program & Class Setup
How you reassign Enrollees to a different Enrollment Period and/or Program depends on your Program setup. If you don't know, head to the Programs page and click on the pencil icon next to your Program. Click on Enrollment Model. Is it:
Reassign in Simple Enrollment Model
If your Program is set up on the Simple Enrollment Model, follow these steps:
Click on the down arrow on the right corner of the Class to view Enrollees
Check the box beside the Enrollee(s) you want to move
Select the Reassign button and choose the Unassigned List
Select the Enrollee from the Unassigned Enrollees and click Re-enroll
A window will open where you can select the new Enrollment Period and/or Program (the new Program will be selected as seen below)
Click Save changes
Go to the new Program's Unassigned section (there will be a red circle with a white number beside the new Program)
Select the Enrollee and click Assign to assign the Enrollee to a new Class within that Program
Reassign in Days per Week Enrollment Model
If your Program is set up on the Days per Week Enrollment Model, follow these steps:
Click on the down arrow on the right corner of the TOP Class with all the Enrollees (not the individual Classes) to view Enrollees
Check the box beside the Enrollee(s) you want to move
Select the Reassign button and choose the Unassigned List
Select the Enrollee from the Unassigned Enrollees and click Re-enroll
A window will open where you can select the new Enrollment Period and/or Program (the new Program will be selected as seen below)
Click Save changes
Go to the new Program's Unassigned section (there will be a red circle with a white number beside the new Program)
Select the Enrollee and click Assign to assign the Enrollee to a new Class within that Program
Open the top Class with all Enrollees, find the Enrollee you just assigned to the Class
Click the "+Day" to add them to a Day. You will have to do this for each day they are enrolled
Reassign in Classes Enrollment Model
If your Program is set up on the Classes Enrollment Model, follow these steps:
Click on the down arrow on the right corner of the Class to view Enrollees
Check the box beside the Enrollee(s) you want to move
"- Class," then Remove from this Class
Select the Enrollee from the Unassigned List and click Re-enroll
A window will open where you can select the new Enrollment Period and/or Program (the new Program will be selected as seen below)
Click Save changes
Go to the new Program's Unassigned section and click "Assign" to assign the Enrollee to a new Class
